Background

Privacy Policy

Effective Date: March 26, 2025

Overview

At TryFit, LLC. (referred to as "TryFit," "we," "our," or "us"), protecting your privacy is a fundamental priority. This Privacy Policy explains our approach to collecting, utilizing, sharing, and safeguarding information obtained through our digital platforms, including our primary website (https://www.TryFit.io/), mobile applications, and any affiliated websites displaying this policy (collectively referred to as the "Platform").

The term "personal information" in this document refers to data that identifies or can reasonably be linked to an individual, as defined by relevant privacy regulations. This term excludes information specifically exempted under applicable laws. Our inclusion of information within this policy does not constitute an acknowledgment that particular privacy laws apply to our operations in all contexts.

By engaging with our Platform or utilizing our services, you acknowledge that you have reviewed and accept the practices outlined in this Privacy Policy. If you disagree with these terms, please discontinue use of our Platform immediately.

This Privacy Policy governs all interactions with our Platform regardless of access method or device type. We may occasionally provide supplemental privacy notices for specific services or situations, which should be read in conjunction with this document to fully understand our data practices.

For any questions regarding this policy or our privacy practices, please refer to the "Contact Information" section below.

Information Collection Practices

Information You Provide Voluntarily

We gather several types of information that you actively provide:

  • Registration and Profile Information: When creating accounts, completing forms, or subscribing to services, you may provide contact details, preferences, and account credentials.

  • Communication Content: When reaching out through email, chat, messaging features, or other communication channels, we collect the content of those communications and related contact information.

  • Service Usage Information: To deliver our services effectively, we collect necessary personal details which vary based on the specific service but typically include identification and contact information.

  • Public Contributions: If you post comments, reviews, or content on public areas of our Platform or connected social media channels, we collect this information. Remember that publicly shared information is visible to others.

  • Recruitment Information: If you apply for employment or work with us, we collect professional and personal information relevant to the employment relationship.

Automatically Collected Information

Our systems automatically gather certain data when you interact with our Platform:

  • Navigation Data: Information about how you use our Platform, including pages visited, features used, interaction patterns, and time spent on various sections.

  • Technical Specifications: Details about your computing environment, including device type, operating system version, browser configuration, and network identifiers.

  • Mobile-Specific Data: When accessing via mobile devices, we may collect additional information such as device identifiers, carrier information, and mobile settings.

  • Geolocation Data: Information about your approximate or precise location, obtained through various technologies including GPS, IP address analysis, and wireless network triangulation.

Third-Party Information Sources

To enhance our services and maintain accurate records, we sometimes receive information about you from trusted external partners, including retail platforms, payment processors, authentication services, and other service providers.

Tracking Technologies

Overview of Cookies and Similar Technologies

Our Platform employs various tracking technologies, including cookies, web beacons, and similar tools. Cookies are small data files stored on your device that help us deliver better experiences. These technologies assist us in:

  • Understanding usage patterns and visitor demographics
  • Remembering your settings and preferences
  • Streamlining authentication processes
  • Personalizing content and marketing communications
  • Measuring effectiveness of features and campaigns
  • Enhancing security measures

We implement both first-party cookies (placed by us) and third-party cookies (placed by our partners and service providers).

Categories of Tracking Technologies

Our Platform utilizes several types of tracking technologies:

  • Necessary Technologies: Required for core Platform functionality, enabling navigation, service delivery, and security features. Disabling these will significantly impact your ability to use our Platform.

  • Performance and Analytics Technologies: Help us understand how visitors interact with our Platform by collecting anonymous usage statistics, identifying technical issues, and measuring service performance.

  • Preference Technologies: Allow our Platform to remember your choices and customize your experience based on previous interactions.

  • Marketing Technologies: Support our efforts to deliver relevant advertisements and content based on your interests, both on our Platform and across other digital properties.

Duration of Tracking Technologies

The technologies we deploy have varying lifespans:

  • Temporary Technologies: Active only during your current browsing session and deleted when you close your browser.

  • Persistent Technologies: Remain on your device for extended periods, ranging from days to months, depending on their specific purpose and configuration.

Managing Your Preferences

Most web browsers allow you to control cookies through their settings. You can typically:

  • Delete existing cookies
  • Block future cookies
  • Receive notifications when cookies are being placed

Please note that blocking all cookies may prevent access to certain Platform features or services.

For more comprehensive information about cookie management, visit respected consumer privacy resources such as www.allaboutcookies.org.

To opt out of specific advertising networks' tracking, visit:

  • Digital Advertising Alliance: www.aboutads.info/choices
  • Network Advertising Initiative: www.networkadvertising.org/choices

Analytics Implementation

We utilize Google Analytics to measure and evaluate Platform usage. This service employs cookies and similar technologies to collect usage information such as visit frequency, pages viewed, and referring sites. This information is transmitted to Google's servers according to their data processing terms.

For more information about Google Analytics practices or to opt out of data collection by this service, please visit: https://tools.google.com/dlpage/gaoptout

We also implement Google's advertising features, which help us serve relevant advertisements based on your Platform interactions. You can manage your Google advertising preferences at: https://adssettings.google.com

Do Not Track Signals

Some browsers transmit "Do Not Track" signals to websites, indicating a user preference regarding tracking. Currently, there is no universal standard for interpreting these signals, and our Platform does not currently alter its behavior in response to Do Not Track signals.

Information Usage

We may utilize collected information for various legitimate business purposes, including:

  • Optimizing the delivery and performance of our Platform across various devices
  • Responding to inquiries and fulfilling service requests
  • Communicating about products, services, and promotional offerings that align with your interests
  • Providing technical support, account management, and resolving reported issues
  • Fulfilling contractual obligations and enforcing our terms of service
  • Informing you about updates, enhancements, or changes to our services
  • Conducting business operations, research, and development activities permitted by law

Information Sharing Practices

We may share your information with the following parties in specific circumstances:

  • Service Providers: Organizations that perform functions on our behalf such as hosting, data analysis, payment processing, customer service, and marketing assistance, who are contractually obligated to protect your information.

  • Marketing Partners: Companies that help us develop and distribute promotional content relevant to your interests.

  • Legal Authorities: Government agencies, regulators, or courts in response to lawful requests, legal proceedings, or as required by applicable laws.

  • Protection of Rights: Parties involved in the investigation, prevention, or response to potential fraud, unauthorized transactions, or violations of our terms.

  • Judicial Requestors: Individuals or entities who may seek disclosure of information through legal channels, when we reasonably believe such disclosure may be ordered.

  • Business Transactions: Parties involved in corporate reorganizations, mergers, acquisitions, asset sales, or similar business transactions.

  • Bankruptcy Proceedings: Trustees, administrators, or other authorized parties in the event of insolvency or dissolution proceedings.

  • Consented Recipients: Any person or entity to whom you have explicitly authorized us to disclose your information.

  • Other Legitimate Recipients: Additional third parties as necessary to conduct authorized business activities in compliance with applicable laws.

Your Communication Preferences

We respect your decisions regarding communications from us. You may opt out of receiving marketing and promotional messages at any time by:

  • Using the unsubscribe mechanism included in our email communications
  • Contacting our customer service team directly

Please understand that even if you opt out of marketing communications, we may still need to send you service-related or administrative messages regarding your account or our ongoing business relationship.

External Links and Services

Our Platform may contain links to external websites or services that operate independently from TryFit. When you navigate to these third-party sites, you exit our privacy framework. We provide these links as a convenience and do not endorse or assume responsibility for the content or privacy practices of linked sites.

We strongly encourage reviewing the privacy policies of any third-party site you visit, as their data practices will be governed by their own policies and procedures, not this Privacy Policy.

Data Security Measures

Protecting your information is extremely important to us. We implement appropriate administrative, physical, and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our security program is regularly reviewed and enhanced to address emerging threats and challenges.

In the event of a data breach that requires notification under applicable law, we will inform affected individuals and relevant authorities in accordance with legal requirements.

Despite our best efforts, no security system is impervious to all threats. Internet transmissions and digital storage systems inherently involve some risk, and we cannot guarantee absolute security.

Children's Information

Our Platform and services are designed for individuals 18 years of age and older. We do not knowingly collect personal information from children under 13 years of age. If we discover that a child under 13 has provided personal information, we will promptly delete that information from our systems.

If you are a parent or guardian who believes your child has submitted personal information to us, please contact us immediately using the information in the "Contact Information" section below.

 

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy regularly to stay informed about our information practices. Your continued use of our Platform following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@tryfit.io

We are committed to addressing your inquiries and resolving any concerns about our privacy practices promptly and thoroughly.